Raleigh Water provides water and sanitary sewer services to a service area population of approximately 630,000 residents in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. As part of a merger community, Garner homeowners make water and sewer utility payments directly to the City of Raleigh, not the Town of Garner.
Utility Service Requests and Payments
Utility Customer Assistance Program
The Utility Customer Assistance Program (UCAP) was established by the City of Raleigh to help economically distressed water and sewer utility customers manage their utility bills. UCAP is administered in partnership with the Wake County Human Services Department, which provides eligibility screening services for the program.
Utility Customer Assistance Program